Johaunna Cromer never thought she would work at a fast food restaurant. A college graduate, trained psychologist, and former member of the Air Force, she said she used to believe fast food employees were mostly teenagers trying to supplement their allowance.
But in 2014, when her family moved to Asheville, North Carolina to be close to relatives, Cromer ended up taking a position as a manager at a Hardee’s restaurant near her home. Counseling jobs were hard to find, and she needed quick money to support her two children.
